Privacy Policy
Effective Date: 7 April 2025
1. Who We Are
SmartStaff Connect (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
Website: https://smartstaffconnect.co.uk
Email: info@smartstaffconnect.co.uk
Address: 124-128 City Road, LONDON, EC1V 2NX
2. What Personal Data We Collect
We may collect and process the following types of personal data:
a. Information you provide to us:
– Name, email, phone number
– CV/resume and employment history
– Cover letter or job applications
– Feedback and communication records
b. Information collected automatically:
– IP address, browser type, operating system
– Website usage (pages visited, time on site, etc.)
– Cookies and similar technologies (see Cookie Policy)
3. How We Use Your Data
We use your personal data to:
– Match you with job opportunities based on your skills and experience
– Communicate with you regarding your application or enquiries
– Maintain internal records and service improvements
– Comply with legal and regulatory obligations
– Send relevant updates (you can opt-out anytime)
4. Lawful Basis for Processing
Under the UK GDPR, we process your data based on:
– Consent – where you have given us permission
– Contract – where processing is necessary to fulfill our agreement with you
– Legal obligation – for compliance with laws
– Legitimate interests – to operate and improve our recruitment services
5. Sharing Your Data
We may share your information with:
– Potential employers and clients (with your consent)
– Trusted third-party service providers (e.g., hosting, IT support)
– Regulatory authorities when required by law
We ensure all third parties follow strict data protection standards.
6. International Transfers
If personal data is transferred outside the UK/EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the ICO or the European Commission.
7. How Long We Keep Your Data
We retain personal data only as long as necessary:
– Candidate information: typically retained for up to 2 years
– Client and employer data: retained while our contract is active
– Cookies: duration as per our Cookie Policy
We securely delete or anonymise data after the retention period ends.
8. Your Rights
You have the right to:
– Access your data
– Correct inaccurate or incomplete data
– Erase your data (“right to be forgotten”)
– Restrict or object to processing
– Data portability
– Withdraw consent at any time
To exercise these rights, contact us at info@smartstaffconnect.co.uk
If you’re not satisfied, you can file a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
9. Data Security
We apply industry-standard technical and organisational measures to protect your data from loss, misuse, or unauthorised access. This includes encryption, access controls, and secure data storage practices.
10. Cookies
We use cookies to improve user experience and gather analytics. For more information, see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you by email.
Last updated: 7 April 2025
Contact Us
If you have any questions or concerns, please contact:
SmartStaff Connect
124-128 City Road
London, EC1V 2NX
Email: info@smartstaffconnect.co.uk
Phone: 0203 302 4322
